ELITE REWARDS PTY LTD (“we”, “our”, “us”) respects your privacy and is committed to protecting personal information in accordance with applicable Australian privacy laws.
This Privacy Policy explains how NexBrix collects, uses, stores, shares, and protects information collected through our mobile applications, websites, web administration portals, and related services.
1. Scope
This Privacy Policy applies to:
- NexBrix mobile applications
- NexBrix web administration portals
- Websites and online services
- Customer support interactions
- Marketing communications
2. Information We Collect
We may collect and process:
Account Information
- Name
- Email address
- Mobile number
- Login credentials
- Authentication information
Business Information
- Business name
- Locations
- Supplier records
- Operational information
- Inventory information
Employee Information
Businesses using NexBrix may upload:
- Employee names
- Employee phone numbers
- Employee addresses
- Date of birth
- Bank details
- Superannuation information
- Timesheet information
- Employment-related information
Location Information
We may collect:
- Clock-in locations
- GPS information
- Device location information
- Background location information where enabled
Technical Information
- Device information
- IP address
- Browser information
- Usage logs
- Error logs
- App analytics
Communications Information
- Support requests
- Emails
- SMS interactions
- Notification preferences
3. How We Use Information
We use information to:
- Provide and operate NexBrix
- Authenticate users
- Manage business records
- Provide rostering and timesheet services
- Send notifications
- Provide support
- Improve services
- Prevent fraud and abuse
- Meet legal obligations
4. Information Uploaded By Businesses
Businesses using NexBrix are responsible for ensuring they have lawful authority, consent, or permission to upload employee, contractor, supplier, or third-party information into the Platform.
We process uploaded information on behalf of our business customers.
5. Overseas Storage and Access
Information may be stored or processed using cloud infrastructure located outside Australia.
Customer information may be accessed by authorised support personnel located outside Australia, including support personnel located in India.
By using NexBrix, you acknowledge that overseas disclosure or access may occur.
6. Security Measures
We implement reasonable administrative, technical, and operational safeguards including:
- Encryption
- Access controls
- Authentication measures
- Monitoring systems
- Backup processes
- Security reviews
No online platform can guarantee complete security.
7. Data Retention
We retain information for as long as reasonably required to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain backups
- Support recovery procedures
Customers may choose:
- Account deletion
- Data export
- Extended retention services where available
8. Marketing Communications
We may send:
- Product updates
- Service notifications
- Marketing communications
- Push notifications
- SMS messages
Users may unsubscribe from marketing communications at any time.
Operational notifications may still be sent where necessary.
9. Access, Correction and Deletion
Users may request:
- Access to information
- Correction of inaccurate information
- Export of information
- Deletion requests
Some information may be retained where legally required.
10. Cookies and Analytics
We may use cookies, analytics, and tracking technologies to improve services and user experience.
Users may adjust browser settings where available.
11. Data Breaches
Where required by law, we may notify affected individuals and relevant authorities regarding eligible data breaches.
12. Children and Young Workers
NexBrix is intended for business use.
Users under 18 may access the platform where authorised by their employer or business.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of NexBrix constitutes acceptance of updated policies.
14. Contact and Complaints
Privacy enquiries or complaints may be directed to:
hello@rewardshub.com.au
ELITE REWARDS PTY LTD
Australia
If concerns cannot be resolved directly, users may contact relevant Australian privacy regulators.